Solution
Integrated Maintenance
Solution
Integrated Maintenance
The stability of enterprise IT
infrastructure is determined
by a proven maintenance framework.
The stability of enterprise IT infrastructure is determined by
a proven maintenance framework.
Building on a server- and storage-centered integrated maintenance framework
proven in financial, public, and large-enterprise environments, SimpleKey performs SLA-based operations management, preventive maintenance, and incident response.
Building on a server- and storage-centered integrated
maintenance framework proven in financial, public,
and large-enterprise environments, SimpleKey performs
SLA-based operations management,
preventive maintenance, and incident response.
Building on a server- and storage-centered integrated maintenance framework proven in financial, public, and large-enterprise environments, SimpleKey performs SLA-based operations management, preventive maintenance, and incident response.
We are an enterprise maintenance specialist that has demonstrated
reliability through long-term operational contracts rather than short-term support.
We are an enterprise maintenance specialist that
has demonstrated reliability through long-term operational
contracts rather than short-term support.
We are an enterprise maintenance specialist that has demonstrated reliability through long-term
operational contracts rather than
short-term support.
24×365 operations framework
Preventive maintenance centered on Preventive Maintenance practices
Standardized work and incident-history management system
Official partnerships with IBM, HPE, Dell, and Oracle
24×365 SLA-based operations framework
24×365 operations framework
Preventive maintenance centered on Preventive Maintenance practices
Standardized work and incident-history management system
Official partnerships with IBM, HPE, Dell, and Oracle
24×365 SLA-based operations framework
24×365 operations framework
Preventive maintenance centered on Preventive Maintenance practices
Standardized work and incident-history management system
Official partnerships with IBM, HPE, Dell, and Oracle
24×365 SLA-based operations framework
Why Integrated Maintenance Matters
Why Infrastructure Maintenance Matters
Why Infrastructure
Maintenance Matters
IT incidents are not exceptions; they are the result of unmanaged risk.
The purpose of maintenance is not to respond to failures, but to prevent them.
IT incidents are not exceptions;
they are the result of unmanaged risk.
The purpose of maintenance is not to respond to failures, but to prevent them.
Increased Availability and Maximized Efficiency
Across diverse IT resources and high-volume data environments, we enhance availability and maximize operational efficiency through system optimization.
Advanced Operational
Services
By integrally managing servers, storage,
and networks, we establish operational standards and continuously improve service levels.
By integrally managing servers, storage, and networks, we establish operational standards and continuously improve service levels.
Zero-Downtime System Operations (SLA-based)
Based on Service Level Agreements (SLAs), we maintain a 24×365 non-stop operations framework.
Based on Service Level Agreements (SLAs), we maintain a 24×365 non-stop operations framework.
Establishment of Rapid Recovery Systems
Through on-site IT specialists and collaborative structures, we operate spare-parts provisioning and emergency recovery systems.
Maintenance Operations Process
Standardized Maintenance Process
Standardized
Maintenance Process
step 1
Maintenance Planning
Preventive maintenance request
Analysis of target equipment and plan development
Coordination of operational schedules
step 2
Preventive Maintenance Execution
Regular inspection
Regular inspection
Component condition check
Component condition check
Performance analysis
Performance analysis
History recording
History recording
All work is performed according to standard processes,
and the results are systematically recorded and managed.
All work is performed according to
standard processes, and the results are systematically recorded and managed.
step 3
Incident Response Process
Incident intake
Incident intake
Type analysis
Type analysis
First-line response
First-line response
Collaboration with manufacturers and parts suppliers as needed
Collaboration with manufacturers and parts suppliers as needed
Every incident is completed through to root-cause analysis
and history management after resolution.
Every incident is completed through
to root-cause analysis and
history management after resolution.
Emergency Incident Response Framework
Emergency Response Framework
Basic Handling Stage
Operational incident intake
First-line remote response
Assessment of in-house resolution feasibility
Remote Handling Stage
Remote Handling Stage
Root-cause analysis
Service or parts-replacement request
Action recording and reporting
On-site Expert Response Stage
Emergency dispatch of specialists to the site
Manufacturer collaboration
Recovery completion report
Management and evaluation of resolution results
A maintenance engineer's response does not end with resolving the incident.
It is operated as a complete, end-to-end process:
root-cause analysis → action recording → results reporting → history management.
A maintenance engineer's response does not end with
resolving the incident. It is operated as a complete,
end-to-end process: root-cause analysis → action recording
→ results reporting → history management.
A maintenance engineer's response
does not end with resolving the incident.
It is operated as a complete,
end-to-end process: root-cause analysis
→ action recording → results reporting
→ history management.
What Differentiates SimpleKey Maintenance
What Makes Our Maintenance Different
01
Operations Centered on Proactive Preventive Maintenance
Proactive Maintenance, not Reactive
SimpleKey's maintenance does not stop at responding after a failure occurs.
Through regular inspections and condition analysis, we eliminate the potential for failures in advance.Emergency dispatch of specialists to the site
Manufacturer collaboration
Recovery completion report
Management and evaluation of resolution results
The essence of maintenance is not recovering after a problem occurs, but managing things so that problems do not occur in the first place.
02
Standardized History Management System
Every task is recorded, analyzed, and retained as an asset
In enterprise environments, the core of maintenance is not 'memory' but 'data.'
SimpleKey manages all maintenance activities according to standard processes.Recording of incident intake, action, and recovery history
Accumulation of preventive-maintenance result data
History management and analysis by device
Statistical management of recurring incident types
03
24×365 Stability-Centered IT Service Operations Support
A structure capable of round-the-clock response
SimpleKey maintains a 24×365 operations framework based on
dedicated technical staff, not a simple call-intake system.Operation of emergency incident-response processes
Remote first-line response → on-site dispatch → manufacturer collaboration
SLA-based response- and recovery-time management
Spare-parts provisioning and rapid-replacement support
04
Official Partner of Major Manufacturers
Holding an official technical-support and parts-collaboration network
As an official partner of major global IT manufacturers, SimpleKey has secured technical-support and parts-supply systems.
IBM Korea
Oracle
HPE
Dell EMC
Lenovo
Through official partnerships
Linkage to manufacturer technical support
Support for End-of-Support response strategies
A genuine-parts supply system
Accelerated incident handling based on vendor collaboration
Accelerated incident handling based on vendor collaboration
What Differentiates SimpleKey Maintenance
What Makes Our Maintenance Different
01
Operations Centered on Proactive Preventive Maintenance
Proactive Maintenance, not Reactive
SimpleKey's maintenance does not stop
at responding after a failure occurs.
Through regular inspections and condition analysis, we eliminate the potential
for failures in advance.Emergency dispatch of specialists to the site
Manufacturer collaboration
Recovery completion report
Management and evaluation of resolution results
The essence of maintenance is not recovering
after a problem occurs, but managing things so that
problems do not occur in the first place.
02
Standardized History Management System
Every task is recorded, analyzed, and retained as an asset
In enterprise environments, the core of maintenance is not 'memory' but 'data.'
SimpleKey manages all maintenance activities according to standard processes.Recording of incident intake, action,
and recovery history
Accumulation of preventive-maintenance
result data
History management and analysis by device
Statistical management of recurring
incident types
03
24×365 Stability-Centered IT Service Operations Support
A structure capable of round-the-clock response
SimpleKey maintains a 24×365 operations framework based on dedicated technical staff, not a simple call-intake system.
Operation of emergency
incident-response processes
Remote first-line response → on-site dispatch
→ manufacturer collaboration
SLA-based response-
and recovery-time management
Spare-parts provisioning
and rapid-replacement support
04
Official Partner of Major Manufacturers
Holding an official technical-support
and parts-collaboration network
As an official partner of major global IT manufacturers, SimpleKey has secured technical-support and parts-supply systems.
IBM Korea
Oracle
HPE
Dell EMC
Lenovo
Linkage to manufacturer technical support
Support for End-of-Support
response strategies
A genuine-parts supply system
Accelerated incident handling
based on vendor collaboration
Accelerated incident handling based on vendor collaboration
Trusted by Enterprise Clients
Trusted by
Enterprise Clients
New Seoul Mutual
Savings Federation
The stability of IT infrastructure is
completed not through implementation,
but through maintenance.
The stability of IT infrastructure is
completed not through implementation,
but through
maintenance.
See SimpleKey's integrated maintenance framework for yourself.
See SimpleKey's integrated maintenance
framework for yourself.
Request a maintenance service consultation
Request a maintenance service consultation
Request a maintenance proposal
Request a maintenance proposal
Simplyfying Complex Enterprise IT
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CEO: Seongcheol Park
406, 407, 408-ho, Hangang G Tree Tower, 738 Yangcheon-ro, Gangseo-gu, Seoul 07539, Republic of Korea
Tel : 02-784-5700
Fax: 02-784-5701
Customer Center: 1599-9731
Copyright © 2026 SimpleKey. All Rights Reserved.
Simplyfying Complex Enterprise IT
Privacy Policy
Terms of Use
CEO: Seongcheol Park
406, 407, 408-ho, Hangang G Tree Tower, 738 Yangcheon-ro, Gangseo-gu, Seoul 07539, Republic of Korea
Tel : 02-784-5700
Fax: 02-784-5701
Customer Center: 1599-9731
Copyright © 2026 SimpleKey. All Rights Reserved.
Simplyfying Complex Enterprise IT
Privacy Policy
Terms of Use
Customer Center: 1599-9731
406, 407, 408-ho, Hangang G Tree Tower, 738 Yangcheon-ro,
Gangseo-gu, Seoul 07539, Republic of Korea
Fax: 02-784-5701
Tel : 02-784-5700
CEO: Seongcheol Park
Copyright © 2026 SimpleKey. All Rights Reserved.